Meet our team

What's the best thing about working at NIBE?

It's all about quality; quality of product, quality of service, and quality of colleagues and NIBE has all three of these attributes.

What helps you keep motivated?

My 5 year old and how what we do now will impact her in 50 years when she's my age.

What qualifications do you have?

BEng in Building Design Engineering

What do you do in your spare time?

I'm a golfer, it's been in the family for generations with my father and brother having the option to turn professional.  Although I'm way off that level it always makes me smile knowing that I'm the only one of them to have appeared on Sky Sports playing golf.

Are you a cat or dog person?

They both make me itch but dogs every day of the week as they don't look at you with disdain like cats do.

What's your favourite TV show or film?

I'm a big fan of film and TV so this is a tough one but I'll go for The Big Bang Theory with Hot Fuzz a very narrow second place. 

What's the best thing about working at NIBE?

Definitely the people! I absolutely love the team I work with, we work hard and the job is fast paced, but the people I work with mean there's never a dull moment, we all keep each other going and there's always something to make you laugh, even if it is Caroline's singing!!

How long have you been working at NIBE?

Since I joined NIBE in July 2023

What's your biggest achievement?

Not a personal achievement but seeing my Daughter graduate with both a first class honour's degree and a first class Masters degree and also watching my big little Brother cross the finish line of the London Marathon in 2022, proudest moments of my whole life, I'd be lying if I said I didn't cry

What do you do in your spare time?

On a weekend I volunteer as a receptionist at our local cancer hospice, Ashgate Hospice. I absolutely love getting out for a run along the local canal, which rather usefully helps to counterbalance my rather unhealthy obsession with Cadbury Wholenut! I also love spending time with my lovely Husband, especially a Monday evening watching Mastermind and trying every week to beat our highest score which is currently 35!

Are you a cat or dog person?

Cats, especially my rather chunky orange one, Oswald, but only because Velociraptor was not an option. Dinosaurs are life!

How do you like your coffee?

You just can't go wrong with a good old cappuccino, can you

Does pineapple belong on pizza?

Definitely, absolutely, catergorically NOT!!!!!

What helps keep you motivated? 

Meeting new engineers that don’t know about heat pumps, and seeing the lightbulbs coming on above their heads as they learn more. Especially motivating is getting people who were anti-heat pumps to realise the benefits.

What's your biggest achievement? 

I lost a significant part of my hearing in my early 30s, but I have continued to fight to progress in my role. For someone with hearing difficulties, answering phone calls and speaking in public is very difficult, but I keep fighting!

How long have you been working with heat pumps? 

Fifteen years

What do you do in your spare time? 

I love to play in my band, especially at gigs – we’ll play anything that gets people up and dancing.

Are you a cat or dog person? 

Probably more of a dog person. I’ve got a little cockapoo who makes me smile every day.

How do you like your coffee? 

I prefer it to taste like tea!

What's your favourite TV show or film? 

I’ve recently been binging Clarkson’s Farm. I tried to eke it out over several nights but just couldn’t stop.

Does pineapple belong on pizza? 

Absolutely not, that’s an abomination.

What’s the biggest lesson you’ve learnt in life? 

Change is inevitable, and nothing is forever. Embrace it!

What advice would you give your younger self? 

Wear earplugs to rock concerts…

What’s your favourite food? 

Paella.

What’s your favourite drink? 

Jack Daniels.

What's the best thing about working at NIBE?

I would definitely say the people. To have such a collection of colleagues that are friendly, fun and supportive but also hard working, dedicated and passionate about what they do, makes  the working environment enjoyable. Something that can be rare to find.

What helps you keep motivated?

I would have to say, seeing results from the work that I do, especially supporting installers through their training journey to become NIBE Pro Installers and MCS Registered. I find it so rewarding supporting and watching people grow and develop.

What qualifications do you have?

As well as my G.C.SE's and A-Levels, I have continued undertaking qualifications throughout my career and I have gained numerous diplomas in areas of customer service, operational delivery profession, facilitating learning and development, managing the delivery of services to customers up to level 4 and most recently, NVQ in Change Management

What's your biggest achievement?

I would have to say completing my diplomas in a broad range of subjects and putting them to use in my professional capacity. I would also say that another big achievement was raising over £1,000.00 for the Royal British Legion by knitting poppies

What do you do in your spare time?

I like to spend quality time with close friends and family as much as I can, usually going out for a meal and a drink. I sometimes like to lock myself in the kitchen experimenting creating new dishes and I also like knitting, mostly stuffed toys 

How do you like your coffee?

I like my coffee strong and lots of it

What's your favourite TV show or film?

I have to say I do like the TV series Columbo and one of my favourite films would have to be Green Mile