NIBE Nature

Meet our team

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Paul Smith NIBE

Paul Smith

Managing Director

What's the best thing about working at NIBE?


The ambition to grow and the people who work here.


How long have you been working with heat pumps?


I've been in the HVAC industry for 19 years and varying experience in heat pumps from AC splits (air to air) to 2MW commercial to residential air to water. Very varied!


What helps you keep motivated?


Being very goal oriented and always knowing the target.


What qualifications do you have?


I hold an Masters Degree in Business Administration (MBA)


What's your biggest achievement?


Professionally it's the organisational growth throughout my career. Personally I would say it's being a proud Father. Can I mention Wolves winning the Sherpa Van Trophy in 1988?........


What do you do in your spare time?


I like to (try to) keep in shape and I'm a keen runner. I also love The Wolves (did I mention we won the Sherpa Van Trophy in 1988?).........


Are you a dog or cat person?


Dog. I have a lovely Hungarian Vizsla called Vince.


How do you like your coffee?


White with one sugar please. At least 6 times a day!


What's your favourite TV show or film?


Very varied from The Godfather Trilogy to Inception to Airplane!


Does pineapple belong on pizza?


As long as there is pizza I dont mind!

Robin Adderley NIBE

Robin Adderley

Sales Director

Michael Dungworth NIBE

Michael Dungworth

Head of Technical

What's the best thing about working at NIBE?


The people and Job Role


How long have you been working with heat pumps?


22 years


What helps you keep motivated?


Helping staff, the work and Challenge of the Job role 


What qualifications do you have?


NVQ Level 2/3, 2079 Class 1 Safe handling of Refrigerants, NVQ Level 2 Business and Administration, CSCS, SPA Passport. 


What do you do in your spare time?


Watch Motor Racing, Play Guitar, Video Gaming 


Are you a cat or dog person?


Both but prefer Dogs


What's your favourite TV show or film?


Band of Brothers / Saving Private Ryan 

Dean Dickens

Dean Dickens

Customer Services Team Leader

Rick Clarke

Rick Clarke

Product Manager

Olivia Powell Maycock NIBE

Olivia Downing

Head of Marketing

What is the best thing about working at NIBE?


Not only the great team I work with, but also the chance to be part of a global company whose products play a massive part in helping us reach Net-Zero targets.


How long have you been working with heat pumps?


I have been Marketing heat pumps for more than 10 years now.


What helps you keep motivated?


My team, the knowledge that we're building something for the future.... and coffee! 


What qualifications do you have?


Nearly 30 years Marketing experience


What's your biggest achievement?


Getting this job at NIBE - twice! :-)


What do you do in your spare time?


I love good food and to travel. I am also a massive movie buff so love watching both old and new movies of any genre!


What's your favourite TV show or film?


As a movie buff there isn't enough space to write my favourite movies! My current favourite TV show is Grey's Anatomy - I'm about 20 years late to the party but I love it!

Lynn Rawson NIBE

Lynn Rawson

Finance Director

Adam Austin NIBE

Adam Austin

National Sales Manager - Distribution

Cormac Wright NIBE

Cormac Wright

Regional Sales Manager - Scotland

What's the best thing about working at NIBE?

It's all about quality; quality of product, quality of service, and quality of colleagues and NIBE has all three of these attributes.


What helps you keep motivated?

My 5 year old and how what we do now will impact her in 50 years when she's my age.


What qualifications do you have?

BEng in Building Design Engineering


What do you do in your spare time?

I'm a golfer, it's been in the family for generations with my father and brother having the option to turn professional.  Although I'm way off that level it always makes me smile knowing that I'm the only one of them to have appeared on Sky Sports playing golf.


Are you a cat or dog person?

They both make me itch but dogs every day of the week as they don't look at you with disdain like cats do.


What's your favourite TV show or film?

I'm a big fan of film and TV so this is a tough one but I'll go for The Big Bang Theory with Hot Fuzz a very narrow second place. 

David Thomas NIBE

David Thomas

Regional Sales Manager - North West

Firat Ucer NIBE

Firat Ucer

Regional Sales Manager - London

Jerry Gorman NIBE

Jerry Gorman

National Sales Manager - New Build

Mark Liddell NIBE

Mark Liddell

Regional Sales Manager - Midlands

Graham Bayne NIBE

Graham Bayne

Head of Installer Development

What's the best thing about working at NIBE?


Product range and job variation as well as some excellent colleagues


What helps you keep motivated?


Learning, providing the correct solution, successfully delivered projects and Helping installers grow their knowledge and businesses


What qualifications do you have?


Ba Hons - Product Design. Various Heating qualifications, UAL Foundation Diploma in Design


What do you do in your spare time?


Renovating, woodworking, going to gigs, making music and hiking.


Are you a dog or cat person?


Cat


What's your favourite TV show or film?


Peep Show



Rob Whittle NIBE

Rob Whittle

Internal Account Manager

Caroline Barrass NIBE

Caroline Barrass

Customer Services Coordinator

What's the best thing about working at NIBE?


My Lovely Colleagues, and great company to work for that look after their staff.


How long have you been working with heat pumps?


7 months


What qualifications do you have?


Various from A levels to degree courses in Social sciences like science of the mind, I am also a qualified personal trainer and yoga instructor.


What is your biggest achievement?


Raising 2 beautiful daughter alone and having a mass of amazing friends and family.


What do you do in your spare time?


Watch movies and play on Xbox, trying lots of different extreme sports, snowboarding, paragliding, scuba diving etc


Are you a dog or cat person?


Both I have 2 cats and a dog


What's your favourite TV show or film?


Greys Anatomy, Mamma Mia.



Helen Hadley NIBE

Helen Hadley

Customer Services Coordinator

What's the best thing about working at NIBE?

Definitely the people! I absolutely love the team I work with, we work hard and the job is fast paced, but the people I work with mean there's never a dull moment, we all keep each other going and there's always something to make you laugh, even if it is Caroline's singing!!


How long have you been working at NIBE?

Since I joined NIBE in July 2023


What's your biggest achievement?

Not a personal achievement but seeing my Daughter graduate with both a first class honour's degree and a first class Masters degree and also watching my big little Brother cross the finish line of the London Marathon in 2022, proudest moments of my whole life, I'd be lying if I said I didn't cry


What do you do in your spare time?

On a weekend I volunteer as a receptionist at our local cancer hospice, Ashgate Hospice. I absolutely love getting out for a run along the local canal, which rather usefully helps to counterbalance my rather unhealthy obsession with Cadbury Wholenut! I also love spending time with my lovely Husband, especially a Monday evening watching Mastermind and trying every week to beat our highest score which is currently 35!


Are you a cat or dog person?

Cats, especially my rather chunky orange one, Oswald, but only because Velociraptor was not an option. Dinosaurs are life!


How do you like your coffee?

You just can't go wrong with a good old cappuccino, can you


Does pineapple belong on pizza?

Definitely, absolutely, catergorically NOT!!!!!


Julia Radford

Julia Radford

Customer Services Coordinator

Sally Hubbuck NIBE

Sally Hubbuck

Customer Services Coordinator

Shannon Freeman NIBE

Shannon Freeman

Customer Services Coordinator

Bev Davies NIBE

Bev Davies

Internal Sales Administrator

Phoebe Maxfield NIBE

Phoebe Maxfield

Internal Sales Administrator

Chris Easton NIBE

Chris Easton

Training and Health & Safety Manager

Alan Sanders NIBE

Alan Sanders

Technical & Training Engineer

What's the best thing about working at NIBE?


Great working environment, good colleagues 


How long have you been working with heat pumps?


15 years


What helps you keep motivated?


Training up the next generation of engineers


What do you do in your spare time?


I play guitar in a band and I enjoy cooking


How do you like your coffee?


A like a cappuccino now and again but I'm more a tea person


What's your favourite TV show or film?


Star Wars


David Harding NIBE

David Harding

Field Service Supervisor

Andrew Wildey NIBE

Andrew Wildey

Senior Field Service Engineer

Phil Barsanti NIBE

Phil Barsanti

Senior Field Service Engineer

Richard Morton NIBE

Richard Morton

Senior Field Service Engineer

What's the best thing about working at NIBE?

I enjoy the variety of my role as I may be training new installers one day then working on a national trust house on the cliffs in Devon. Getting to meet lots of different people from all over the country and seeing parts of it that most people will never see.


How long have you been working with heat pumps?

I've worked on heat pumps for 17 years and air to air heat pumps for 10 years before that.


What helps you keep motivated?

My kids and the variety of my role.


What qualifications do you have?

I have many qualifications related to my role and trade along with my 100m swimming badge


What's your biggest achievement?

Proudly serving my country as a Royal Engineer and completing the London marathon.


What do you do in your spare time?

i enjoy keeping fit by going to the gym and playing footgolf (google it) which is a very social sport and gets you out in the open in all weathers. When I'm not playing I enjoy watching films and spending time with my kids, going out for walks and traveling to places the are off the beaten track.


How do you like your coffee?

NATO (army term for white and 2 sugars)


What's your favourite TV show or film?

Depends on my mood really but I recently watched The Boys which was very funny and I think its between Full Metal Jacket and Shawshank Redemption for the film.




Aaron Pusey NIBE

Aaron Pusey

Field Service Engineer

Dale Harding NIBE

Dale Harding

Field Service Engineer

Damien Green NIBE

Damien Green

Field Service Engineer

Jordan Morton NIBE

Jordan Morton

Field Service Engineer

What's the best thing about working at NIBE?


The best part of working for Nibe is undoubtedly obvious. We are leaders in the industry with technology that is extremely efficient. We have an amazing team of people from the directors, marketing, customer services and engineers, failing to mention all staff are keen and passionate to contribute to the governments goals set for climate change.


How long have you been working with heat pumps?


I have been in this industry since 2019


What helps you keep motivated?


Climate change and my children 


What qualifications do you have?


NVQ LEVEL 2 PLUMBING/HEATING LEVEL 3 INSTALLATION & MAINTENANCE OF HEATPUMPS WATER REGULATIONS  G3 UNVENTED CYLINDERS  ENERGY EFFICIENCY  DOMENSTIC VENTILATION 


What's your biggest achievement?


It's definitely my career


What do you do in your spare time?


Fixing, building and creating 


Are you a cat or dog person?


Both are cool but I prefer dogs. 

Kirk Harris

Kirk Harris

Field Service Engineer

Stephen Dungworth NIBE

Stephen Dungworth

Field Service Engineer

What's the best thing about working at NIBE?

For me the sense of being a team and that you can always get advice and help from anyone and to feel valued as a employee not just a number.


How long have you been working with heat pumps?

As a qualified FGAS engineer it's fair to say since I started work in 1977 god that makes me sound ancient 


What helps you keep motivated?

Everyday is a learning day and as a FSE meeting clients gives me such a buzz and the odd cuppa and slice of cake 


What do you do in your spare time?

I like coarse fishing, also member of an Air rifle club, play games on the old computer but not very good at that possibly an age thing 


Are you a cat or dog person?

Love both had more cats though ,future plans are now my wife works part time to have a long haired Dachshund


What's your favourite TV show or film?

Saving Private Ryan awesome can watch over and over modern day classic


Richard Moore NIBE

Richard Moore

Design Engineer

What's the best thing about working at NIBE?


The fact that each day I will be working on a different project, house type or flat type. I get to see many different developments and enjoy seeing how different strategies are used to allow for optimum practicality.


How long have you been working with heat pumps?


2 years


What helps you keep motivated?


What keeps me motivated at NIBE is knowing the work I do is helping the planet become a greener place. 


What qualifications do you have?


HNC Mech Eng, SAP OCDEA, CIPHE low temp heating systems.


What's your biggest achievement?


Mt Everest Base Camp, Getting on the property ladder


What do you do in your spare time?


Mountain biking, Rock Climbing, Tinkering with cars


What's your favourite TV show or film?


Back to the Future


Does pineapple belong on pizza?


I'd eat it, but i would rather something a bit more spicey. 

Charlotte Wild NIBE

Charlotte Wild (Maternity Leave)

Marketing Communications Manager

What is the best thing about working at NIBE?


The people and the product.


What helps you keep motivated?


My desire to progress in my career and go on nice holidays with my family!


What's your biggest achievement?


My biggest achievement is being a proud mum to my little boy. Professionally, my biggest achievement is progressing at NIBE and my CIM Level 6 qualification. 


What do you do in your spare time?


I enjoy spending time with family and friends, travelling and experiencing new cultures when I can. 


Are you a dog or cat person?


Dog. I have a Dachshund called Boris.



Lisa Saich NIBE

Lisa Saich

Installer Development Administrator

What's the best thing about working at NIBE?

I would definitely say the people. To have such a collection of colleagues that are friendly, fun and supportive but also hard working, dedicated and passionate about what they do, makes  the working environment enjoyable. Something that can be rare to find.


What helps you keep motivated?

I would have to say, seeing results from the work that I do, especially supporting installers through their training journey to become NIBE Pro Installers and MCS Registered. I find it so rewarding supporting and watching people grow and develop.


What qualifications do you have?

As well as my G.C.SE's and A-Levels, I have continued undertaking qualifications throughout my career and I have gained numerous diplomas in areas of customer service, operational delivery profession, facilitating learning and development, managing the delivery of services to customers up to level 4 and most recently, NVQ in Change Management


What's your biggest achievement?

I would have to say completing my diplomas in a broad range of subjects and putting them to use in my professional capacity. I would also say that another big achievement was raising over £1,000.00 for the Royal British Legion by knitting poppies


What do you do in your spare time?

I like to spend quality time with close friends and family as much as I can, usually going out for a meal and a drink. I sometimes like to lock myself in the kitchen experimenting creating new dishes and I also like knitting, mostly stuffed toys 


How do you like your coffee?

I like my coffee strong and lots of it


What's your favourite TV show or film?

I have to say I do like the TV series Columbo and one of my favourite films would have to be Green Mile




Matt Giblin NIBE

Matt Giblin

Marketing Assistant

What’s the best thing about working at NIBE?

I would have to say the people. I work in a great team which makes facing new challenges even more enjoyable. Attending events is also a lot of fun as I get to see those who don’t work in the office. I have a great spot in the office so it’s always easy to speak to those around me.

 

What helps you keep motivated?

Seeing the impact of the work I am doing is always a strong motivating factor. Working towards and achieving a common goal is also a good motivator as achieving things as a team is better than achieving them alone in my opinion.

 

What’s your biggest achievement?

I’d have to say completing my master’s degree. It was certainly a challenge but it’s helped put me in the position I am today so it was definitely worth it

 

What do you do in your spare time?

I spend a lot of time with my girlfriend. We’re quite outdoorsy so enjoy going on walks and getting out and about. We also watch a lot of TV together, most recently Traitors which was surprisingly good. Currently we're watching Detectorists. When I’m by myself I watch a lot of sports and I play fantasy football. I play guitar as well

 

What’s your favourite TV show or film?

Lord of the Rings (Extended Edition)

 

How do you like your coffee?

In the sink, I’d drink tea over coffee any day.

Chris Duszanskyj NIBE

Chris Duszanskyj

Marketing Communications Executive

Bradley Hillery NIBE

Bradley Hillery

Accounts Assistant

Greg Morris NIBE

Greg Morris

Stock Controller

Tyler Bower NIBE

Tyler Bower

Accounts Clerk

Yvonne Webster NIBE

Yvonne Webster

Credit Controller