Family Heat Pump

Heat Pump Serial Number

How to find your heat pumps serial number:

Unfortunately, as with anything mechanical, we here at NIBE accept that, from time to time, things can go wrong. To enable us to help you as quickly and efficiently as possible, please ensure when calling you have to hand the NIBE serial number for the unit in question.

The following documents will show you where to find your serial number on each different type of heat pump:

Contact Us
Product TypeModel NumberDownload
Air Source Heat PumpF2040Find My Serial Number Guide
Ground Source Heat PumpS1155, S1255, F1145/55, F1245/55/ F1345/55Find My Serial Number Guide
Exhaust Air Heat PumpF470/ F730Find My Serial Number Guide
NIBE Service Partner

Service Partner

Maintain your heat pump

NP installer

Service Plan

Find a plan to suit you

S-series close up

How to videos

Simple guides on how to work your heat pump