Unfortunately, as with anything mechanical, we here at NIBE accept that, from time to time, things can go wrong. To enable us to help you as quickly and efficiently as possible, please ensure when calling you have to hand the NIBE serial number for the unit in question.
The following documents will show you where to find your serial number on each different type of heat pump:
Models: F1145, F1245, F1345
Models: F2040, F2300, F2015, F2016, F2005, F2025
Models: F470, F370, F205, F200, F360, F410, F310