Start About NIBE News [2022-03-30] NIBE Pro – an industry-leading training and support scheme for heating installers

NIBE Pro – an industry-leading training and support scheme for heating installers

UK Governments 10 Point Plan for Net Zero


Providing industry-leading training and support to heating installers interested in installing a more sustainable solution, NIBE Pro is a streamlined installer partnership scheme offered by NIBE Energy Systems.

The scheme is specifically designed to guide heating engineers on their journeys to becoming a heat pump installer, steering them through the MCS certification process from start to finish as well as providing best-in-class digital tools, technical support and business support.

Training at No Long-Term Expense

Providing an accessible and comprehensive package of support to installers looking to upskill in heat pumps, NIBE Pro training costs are fully redeemable through the NIBE Pro voucher scheme, meaning installers can recover the costs of gaining an industry-recognised qualification (MCS) by purchasing NIBE products once they’ve completed the training.

Rewarding Loyalty

NIBE Pro installers are rewarded for their loyalty, benefiting from exclusive access to special offers and exclusive competitions, and the ability to buy selected products and earn points that can be exchanged for branded workwear and merchandise.

Enhancing the journey to becoming a heat pump installer

The NIBE Pro scheme has recently been enhanced with the launch of a new NIBE Pro portal. Exclusively available to installers on the scheme, the portal enriches the NIBE Pro journey by providing installers with best-in-class technical information, marketing support and a history of their installations

Best-in-class tools for NIBE Pro installers

Complemented by the new Pro portal, NIBE Pro installers benefit from:

  • Access to training, either face to face or via a new E-learning platform
  • Technical support via a dedicated phone number and a team of NIBE engineers
  • Comprehensive installation history through the Pro portal
  • Access to NIBE DIM for accurate heat pump sizing and selection
  • Anytime, anywhere access to control and diagnostics with MyUplink Pro – a NIBE app designed for NIBE Pro installers

Phil Hurley, Managing Director of NIBE Energy Systems (UK) said:

“Standing true to our commitment to support plumbing and heating installers as they prepare for the shift away from fossil fuel heating, our new portal is designed to offer best-in-class tools to tradespeople looking to upskill in heat pump technology. We look forward to supporting them on their journeys.”

Neil Hope, Head of Technical at NIBE Energy Systems said:

“At NIBE, we want the training process to be about more than learning how to install heat pumps, and this portal follows on from that by providing NIBE Pro installers with a world of knowledge, support, additional products and rewards. NIBE Pro installers can also order best practice consumable and ancillary products, such as inhibitors, filters and isolator switches, all with their usual product order – meaning that everything is delivered in one, convenient delivery.”

The future of heat

Ahead of the launch of the new Boiler Upgrade Scheme, which will offer 90,000 subsidies of between £5,000 - £6,000 towards the cost of heat pumps, it is the ideal time for installers to upskill in heat pumps. As well as guiding installers through their MCS certification journey, NIBE Pro unlocks a world of tools and benefits to those hoping to play a part in delivering low carbon heat. The Government has set a target for heat pump installations to reach a minimum of 600,000 per year by 2028.

Installers can register their interest in NIBE Pro here: https://www.nibe.eu/en-gb/installer/what-is-nibe-pro

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