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What is NIBE Pro?

  • As heat pumps are clearly set to play a key role in the decarbonisation of heat in the UK, getting to grips with heat pump technology as soon as possible will ensure that you and your customers are involved in the journey to Net Zero and are aware of the benefits heat pumps have to offer.

  • NIBE Pro is an installer partnership scheme designed to guide and assist you and your team towards making this change. By providing a streamlined, personalised route for plumbing and heating installers to become an MCS Certified heat pump installer, NIBE Pro gives you an industry recognised mark of quality giving your customers confidence and enabling them to apply for Government funding.

Why join NIBE Pro?

Become altogether best in class with NIBE Pro.

As a NIBE Pro installer you’ll enjoy access to a new, improved range of tools and support including;

  • MCS recognised training and technical support
  • Dedicated sales contact
  • Access to online support tools
  • Earn points on installations
  • Access to quality homeowner leads
  • Consumable and ancillary products at competitive prices
  • Membership with NAPIT and reduced RECC first year membership fee
  • MCS credits towards registering your first installations
  • Training costs towards becoming a NIBE Pro are fully redeemable through the NIBE Pro cashback voucher scheme

Installing Best in Class Heat Pumps

Installing Best in Class Heat Pumps brings its own rewards. Our rewards are our way of thanking you for investing in our best-in-class heat pump technology.

• Buy selected products and earn points

• Access to special offers and exclusive competitions

• Points can be exchanged for exclusive branded workwear, merchandise and tools as well as marketing materials

Best in Class Business Support

• Dedicated support from your local Technical Sales Engineer

• Access to extended warranties on eligible products

• Access to quality leads

• Direct trading account

• Access to purchase consumable and ancillary products at the same time as product for one, easy, direct to site delivery

Best in Class Technical Support

• Access to training, either face to face, or via our NEW elearning platform

•Technical support via a dedicated phone number and our team of engineers

•Comprehensive installation history through the Pro portal.

•Access to NIBE DIM for accurate heat pump sizing and selection

• Anytime, anywhere access to control and diagnostics with Uplink/MyUplink Pro

NIBE Pro Portal. Best in Class digital tools

As a NIBE Pro, you will have instant access to our NIBE Pro portal, including:

• Personalised website listing on our Find an Installer tool

• Access to a variety of NIBE E-Learning modules

• Access to marketing materials and the NIBE image bank

• Access to NIBE technical documentation