Start Customer Services NIBE Service Plan

NIBE Service Plan

Unfortunately, as with anything mechanical, we here at NIBE accept that, from time to time, things can go wrong. As your manufacturer's warranty for parts and labour cover comes to an end, there couldn’t be a better time to take out one of NIBE's unique service plans that give you complete peace of mind.

You can cover your heat pump in the event of a breakdown. This will help to protect you against unexpected inconvenience such as expensive repair bills, peace of mind in winter months and will guarantee a competent and trained engineer.

Exhaust Air Heap Pump

£27.99

Air Source Heat Pump

£32.99

Ground Source Heat Pump (up to 17kW)

£41.99

Ground Source Heat Pump (over 22kW)

£51.99

Annual Service

In addition to complete peace of mind, you will also receive an annual service to ensure that your heat pump is kept in optimal condition.

View our service plan Terms and Conditions.

Get your NIBE peace of mind:

Call the Customer Services Department 0330 311 2201 today and let us take care of your NIBE Heat Pump. Alternatively fill in the form below for our customer service team to contact you OR download our service plan form and return it to us.

Download our service plan form here.

The below table that shows an example of the parts and labour costs that may be required to be replaced:

Example of the parts and labour costs
ITEM	EXHAUST AIR	AIR SOURCE	GROUND SOURCE
Compressor	£850 (Compressor only)	£1850 (Compressor only)	£4000 (Complete fridge unit)
Circulation Pump	£380	£380	£380
Brine Pump	n/a	n/a	£760
Exhaust Air Fan	£470	n/a	n/a
Immersion	£280	£300	£300
Soft Start	n/a	£820	£920
Heating Expansion Vessel	£400	n/a	n/a
Circuit Board	£420	£420	£420
Divertor Valve VST20	£460	£460	£460
Pressure Relief Valve	£200	£300	£300
Expansion Valve	£550 *	£550 *	£550 *
Motor Protector	n/a	£200	£300
Blending Valve	£200	n/a	n/a
Sensor Change Evaporator	£140	£140	£140
Fan Unit	n/a	£960	n/a
Pressostat's	£450 *	£450 *	£450 *
4 Way Valve	n/a	£430 *	n/a
Evaporator	£1000 *	£1200 *	£950 *
T&P Valve	£200	£200	£200
Menu Settings	£180	£180	£180
Display Controller	£450	£360	£450
* These replacements require the installer to have an FGAS Refrigeration Certificate.