How to find your heat pumps serial number:

Unfortunately, as with anything mechanical, we here at NIBE accept that, from time to time, things can go wrong. To enable us to help you as quickly and efficiently as possible, please ensure when calling you have to hand the NIBE serial number for the unit in question.

The following documents will show you where to find your serial number on each different type of heat pump:

Contact Us
Product TypeModel NumberDownload
Air Source Heat PumpF2040/F2050Find My Serial Number Guide
Ground Source Heat PumpS1156 / S1256 / S1155 / S1255 / F1145/55 / F1245/55 / F1345/55Find My Serial Number Guide
Exhaust Air Heat PumpS735 / F470 / F730Find My Serial Number Guide

Already have a NIBE heat pump?