Join the NIBE team

Job Vacancy: Heat Pump Sales Consultant 

About NIBE

For over 70 years, NIBE has been at the forefront of manufacturing energy efficient and sustainable climate solutions. By combining renewable energy with cutting edge technology, we create smart, effective solutions that contribute to a greener future. Our extensive product range including heat pumps delivers heating, cooling, ventilation, and hot water solutions, ensuring a perfect indoor climate with minimal environmental impact

The Role

The Heat Pump Sales Consultant will convert qualified homeowner enquiries into confirmed NIBE heat pump installation orders. Based at our Chesterfield head office, you will manage each opportunity from first contact to accepted proposal, explaining solutions clearly, following up consistently and coordinating a smooth handover to survey, design and operations.

What will you do?

• Contact and qualify new and existing leads by phone and email, understanding their property, heating needs, budget and timescale.

• Explain NIBE heat pump options, benefits, costs, available support schemes and the installation journey clearly.

• Present proposals, answer questions, handle objections and follow up consistently to close sales.

• Own your CRM pipeline, maintaining accurate notes, next steps and forecasts.

• Meet agreed activity, conversion and revenue targets.

• Coordinate with survey, design, technical and operations teams to validate information and ensure a smooth handover.

• Set clear and honest expectations on suitability, costs, timescales and customer actions.

• Maintain up-to-date product and market knowledge, and share won or lost feedback to improve the sales process.

What You will Bring

• Proven telephone-based, inside or consultative B2C sales experience, ideally involving a high-value purchase.

• Strong telephone and written communication, with the ability to build trust and explain technical information simply.

• Confidence discussing value and handling objections.

• A target-driven, resilient and self-motivated approach with a strong customer focus.

• Strong organisation and disciplined use of CRM, pipeline and follow-up activity.

• Heat pump, renewable energy, HVAC or home-improvement experience is desirable; a willingness to learn is essential.

What We Offer

• Competitive Salary.

• Enhanced Annual Leave 33 days including Bank Holidays.

• Private Health Insurance with Employee Assistance/Wellbeing programme (after qualifying period).

• Company salary sacrifice pension scheme.

• A Supportive & Growing Team in the Renewable Energy Sector.

• Life Insurance 3 x Salary.

• Company social events.

• Comprehensive induction programme, including full job-related training.

We have created a collaborative and supportive work culture, where your expertise is valued, and career development is encouraged. If you’re looking to be part of a forward-thinking company that’s shaping the future of renewable energy, this is the opportunity for you!

Experience:

Work Location: In person