NIBE Pro Installers
NIBE Pro Training Terms & Conditions

NIBE Pro training terms & conditions

NIBE Pro Training and Certification Terms and Conditions

  • Upon receiving full payment the candidates place will be guaranteed.
  • Payment methods accepted are credit/debit cards and bank transfers.
  • The fee is non-refundable in case of non-attendance.
  • The minimum notice period for cancellations is 7 days.
  • Written confirmation will be sent within 7 days of receipt of payment providing that the correct course pre-requisite criteria has been met.
  • A VAT receipt will be sent to you on receipt of payment.
  • NIBE reserve the right to require a minimum number of candidates to attend any training course and to cancel any booking where that minimum number cannot be met.
  • A candidates training can be cancelled by NIBE if the course fee is not paid in full prior to the training date.
  • NIBE reserve the right to withdraw any candidate from the course where NIBE is not reasonably satisfied by the candidates compliance with and competency for, NIBE’s health and safety procedures where applicable to the course, relevant products and components handled as part of the training.
  • NIBE reserve the right to cancel or postpone courses in the event of circumstances beyond its reasonable control. In such circumstances, NIBE will give as much notice as feasibly possible: An alternative training date will be given or a full refund.
  • Applications will be reviewed and may be declined prior to assessment in which case NIBE/NAPIT will inform the applicant of the reasons.
  • There are circumstances for which RECC membership may not be granted. NIBE are unable to guarantee acceptance to the RECC scheme. These circumstances are detailed in the RECC Scheme Byelaws click here (
  • You are not entitled to any refund from NIBE if for any reason your company is found to be ineligible for RECC membership.
  • You are not entitled to any refund from NIBE if for any reason your company is found to be ineligible for MCS certification by NAPIT due to your companies failure to provide evidence of the required documentation or to meet the MCS installation standards despite reasonable efforts from NIBE to provide support.
  • If an assessment is cancelled 10 days prior to the assessment date by the applicant company, the applicant company will incur additional fees of £300.
  • After 12months MCS certification you are required to apply for reassessment directly with NAPIT for the continuation of your NIBE Pro status.
  • For NAPIT scheme rules and Terms and Conditions please visit
  • For NIBE full Terms and Conditions please visit NIBE Terms & Policies - NIBE