Frequently Asked Questions

Do you need to know anything about a NIBE product? Here we have collected the answers to the most common questions, so you can quickly and easily find what you need.

A heat pump is a renewable technology that extracts natural energy from one place and transfers it to another, to provide energy-efficient, cost-effective space heating and hot water.

Heat pumps work by harnessing natural energy stored in the ground, rock, lakes, air or water. The system then feeds this renewable energy back to a heat exchanger, to provide efficient, reliable heating and hot water.

NIBE manufactures the following types of heat pumps:

Air Source Heat Pump (ASHP)

Ground Source Heat Pump (GSHP)

Exhaust Air Heat Pump (EAHP)

Click here to find out more about NIBE’s market-leading heat pump range, as well as for more detailed information about how each technology works.

NIBE offers ‘A World of Possibilities’ when it comes to renewable heating systems, specialising in providing high-tech and energy-efficient heating, ventilation, cooling and heat recovery solutions.

As well as ground source, air source and exhaust air heat pumps, its market-leading portfolio includes whole-house ventilation solutions.

Browse NIBE’s full product range here.

Unlike costly fossil fuels, which are dwindling fast, renewable energy is secure, readily available and effectively infinite. Renewable heating systems offer a cost-effective, reliable and energy-efficient way to help us reduce our carbon footprint, and could also deliver long-term fuel savings.

By installing a renewable heating technology, you could also be eligible for long-term payments for the energy you produce, through the government’s Renewable Heat Incentive (RHI) scheme.

The Renewable Heat Incentive (RHI) is a government-backed financial incentive scheme, which rewards owners of renewable technologies for the heat they generate over a seven-year period. NIBE’s air source and ground source heat pumps, biomass boilers and solar thermal systems are all eligible for annual payments through the scheme, with a tariff system laying out how much each could earn. For more information on the scheme and how you could benefit, click here to read NIBE’s guide to the RHI.

Your local NIBE VIP Installer will be able to look at your plans, talk to you about what sort of heating setup you’re looking for, and help you find the right solution. All NIBE VIPs are fully accredited under the Microgeneration Certification Scheme (MCS), meaning their installations are eligible for RHI payments – and they also offer an extended warranty. Find out more about NIBE VIP Installers here, or click here to find a VIP in your area.

When investing in a renewable heating technology, finding a trusted expert to fit your system is just as important as choosing the right product. NIBE’s UK-wide network of VIP installers are fully trained and accredited to specify, design and install NIBE products. They are also certified under the Microgeneration Certification Scheme (MCS), which is a mandatory requirement for RHI payments. Visit NIBE’s Pro Installer page to find out more, or locate your nearest NIBE Pro Partner here

If you’re interested in joining the NIBE team, you can keep an eye on all the latest vacancies here.