Technical FAQs

Technical FAQs

Frequently Asked Questions

Looking for some technical information about a NIBE product? Here we have collected the answers to some of the most common questions asked to our technical team.

S-Series software updates come from www.myUplink.com – it is important to update the software to keep the heat pump up to date with the latest additions and changes

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NIBE Uplink™ is for our F-series NIBE products and is not touch screen compatible, log in or create your Uplink™ account here.

NIBE myUplink is compatible with all current NIBE S-series products and is touch screen compatible. Log in or create your myUplink account here.

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NIBE offers industry leading renewable heating systems, specialising in providing high-tech and energy-efficient heating, ventilation, cooling and heat recovery solutions.


As well as ground source, air source and exhaust air heat pumps, its market-leading portfolio includes whole-house ventilation solutions.

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RHI has been replaced by the Boiler Upgrade Scheme (BUS), which is a newly announced £450 million scheme that will offer capital grants to households and small businesses looking to install heat pumps. The scheme is expected to help install 90,000 heat pumps over three years.

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