What you should do
NIBE Warranty Process

Our warranty process

It is our aim here at NIBE to manufacture high quality, highly reliable products. Unfortunately, however, there are times when a product or component does not work as intended. We need to have information about the product complaint as soon as possible to enable us to rectify any defects in quality, attributable to us or our suppliers. This information about our procedures is designed to make the process fast and simple.


Download A Service Action Form

Download and complete the form below as soon as possible.
Please return to customer.services@nibe.co.uk


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