Warranty Terms and Conditions
7 Year Warranty Terms and Conditions

7 Year Warranty Terms and Conditions

  • NIBE heat pump products are guaranteed for 24 months for parts and labour from the date of installation or 33 months from the date of manufacture (whichever is shorter).

  • Where this condition is not met, any chargeable spare parts or components issued within the applicable warranty period still benefit from a 12-month warranty from the date of issue by the manufacturer.

  • NIBE Energy Systems Limited will not be held responsible for non- compliance with either the appliance's user manual or installation manual instructions, damage caused by misuse, neglect, faulty installation, accidental damage or for any use where the appliance has been used for any purposes other than that in which it was designed.

  • The installer / homeowner must register the warranty within 28 days of installation. This can be completed on the NIBE website www.nibe.co.uk

  • NIBE VIP Installers are able to offer their customers full 7 years parts and labour warranty*

  • The NIBE warranty is based on the unit being installed and commissioned by a NIBE accredited installer, serviced every year and completion of Benchmark documents .

  • This warranty is only valid for appliances purchased and used in mainland Great Britain.

  • This 7 year warranty is for installation registered from 1st May 2014.

  • *The extended warranty applies to all parts and labour for NIBE F2040 air source heat pump systems, NIBE F1145, F1155, F1245, F1255, F1345 and F1355 ground source heat pumps systems.These must have been commissioned by a NIBE VIP installer (subject to annual servicing and completion of Benchmark quality assurance documents).