Dear Valued Customer,
I am sure all of you are aware of the Prime Minister’s statement last night. It's a complicated time, but I wanted to get in touch with you personally to reassure you of the steps we are taking to keep our customers, our employees and our engineers safe during these uncertain times.
Right now, it’s vital we look out for each other and help in any way we can. As a service business, our job is to keep our customers safe and warm. So whether it’s looking after your heat pump, support you technically or deliver our products, we will continue to strive to provide the high levels of customer care you would expect from NIBE Energy Systems.
From today all our staff that are able to work from home will do so. Our phone and computer system allow for this, so there will be no reduction in the service we offer
We are monitoring the Coronavirus situation daily and will continue to follow the UK government guidelines. We may need to make further changes – to keep up to date, visit our site at www.nibe.co.uk or check our Facebook, Twitter and LinkedIn pages.
If you have any questions or need some additional support from our team during this time, don’t hesitate to contact us on our usual channels:
Telephone Number- 0330 311 2201
Email Address- firstname.lastname@example.org
NIBE Twitter Account
NIBE LinkedIn Account
NIBE Facebook Account
I want to thank you, our customers, as well as our employees who are working very hard to look after your essential needs.
NIBE Energy Systems Ltd