NIBE Nature

Current vacancies

Job Vacancy: Field Service Engineer – Various Locations


The Role

The role, working closely with our Service and Technical Managers, will primarily involve travelling to and from existing installations to carry-out warranty repairs and servicing to NIBE’s range of Ground Source, Air Source and Exhaust Air heat pumps. All appointments are pre-arranged by our internal customer services team.


What will you do?

  • Create and maintain confidence in all NIBE Energy Systems products and services
  • Carry out in warranty and out of warranty repair work
  • Carry out chargeable servicing and repair work
  • Diagnose system problems and advise accordingly
  • Provide feedback from the field to the wider technical team in relation to any emerging issues or trends
  • Complete electronic reports and all necessary paperwork in line with your duties with sufficient detail and within required timeframes
  • Use the business systems in place to support activities of job role and enable accurate reporting
  • Adhere to any health and safety policies when in the work environment
  • Diagnose and repair the NIBE products in an efficient manner
  • Maintain your vehicle and stock in line with company requirements
  • Contribute as part of a wider technical and service team to achieve department objectives


What will you bring?

  • Professionalism and a good work ethic, especially when on site
  • Strong diagnostic skills and experience
  • Ability and experience as a service/repair engineer in a related HVAC discipline
  • Excellent heating system and hot/cold water system knowledge essential
  • Refrigeration and biomass experience / knowledge, would be of benefit but not essential
  • Electrical experience/knowledge and understanding of the difference between three phase and single phase circuits
  • Ability to keep a van stock of parts in an efficient manner
  • Happy working under your own initiative
  • Ability to deal with difficult situations when on site
  • The desire to learn new skills


What will we offer you?

  • Competitive salary with paid overtime
  • Company van
  • 25 days annual leave
  • Company pension scheme
  • Private Health Insurance with Employee Assistance/Wellbeing Programme
  • Company social events
  • Field role based from home
  • Business tools, including mobile phone, tablet, vehicle fuel card, hotel accommodation card and expenses float
  • Branded workwear
  • Comprehensive induction programme including full, job-related training


If you think you match this criteria and would like to apply for this position to be part of a rapidly growing and exciting business, send your CV to vacancies@nibe.co.uk for the attention of Chris Easton, Training & Technical Manager.

Apply Here