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Technical training and support engineer - Southern central England

Technical Training and Support Engineer - Southern Central England

NIBE is one of Europe's leading manufacturers of renewable energy products. We supply homes with heat pump products that provide domestic hot water and ensure a comfortable indoor climate. NIBE's heat pumps range includes, Ground Source Heat Pumps, Air Source Heat Pumps, Exhaust Air Heat Pumps and Solar Thermal Panels. We offer high-tech heat pump solutions for heating, ventilation, cooling and heat recovery that reflect today's demand for sustainable construction.

We are looking for a Technical Training and Project Support Engineer based in the southern central part of England to provide office and field based technical training and project support on our range of heat pumps, ventilation and solar systems for our growing installer network.

Main duties to include:

  • On site project technical support including site surveys, system commissioning and customer handover
  • On site assessment of installations ensuring adherence to manufacturers instructions and industry standards
  • Technical training at the companies training facilities located at head office and remote locations
  • Telephone and email support in connection with active projects
  • Liaise with internal technical and design department to support installers produce quotations

Other duties to include:

  • Supporting the external sales team with product demonstrations
  • Fault finding and repair on warranty calls in busy periods

Essential Skills & Experience

This role requires excellent IT, organisational and communication skills, a strong customer focus and an individual who is comfortable talking in front of people in a variety of settings.

The successful candidate should have a minimum of an Advanced City & Guilds in plumbing and heating or equivalent with a minimum of two years experience in a related industry.

Desired Skills & Experience

Practical heat pump and refrigeration experience, teaching skills, knowledge of MCS heat pump standards

In return we offer a competitive salary. There is non-contributory pension scheme available upon completion of the probationary period, company vehicle, laptop, mobile phone, tools, work clothes

and 25 days holiday.

If you can meet our requirements and are interested in the above opportunity, please write enclosing a CV and covering letter to vacanies@nibe.co.uk

Alternatively post to: NIBE Energy Systems Limited Unit 3c, Broom Business Park, Bridge Way, Chesterfield, S41 9QG for the attention of Mr Neil Hope, Head of Installer Development.