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Available Positions

Field Service Engineer - south west


NIBE's Vision

Our vision is to create world-class solutions in sustainable energy.

Our mission is to offer the market high-quality, innovative, intelligent, and energy-efficient products and system solutions through our three business areas.

The foundation for this is the NIBE Group’s wide-ranging capabilities in product development, manufacturing, and marketing.

It all started in Markaryd in the Swedish province of Småland more than 70 years ago, and from there NIBE has grown into an international company with 16,600 employees and a presence worldwide.

From the very start, the company was driven by a strong culture of entrepreneurship and a passion for responsible business operation. Its success factors are long-term investments in sustainable product development and strategic acquisitions.

Combined, these factors have brought about strong, targeted growth, which generated sales of just over SEK 22 billion in 2018.

In the coming decades, digital technology will focus on making energy systems around the world more connected, intelligent, reliable, and sustainable. Important technical advances, new tools and new equipment will be required to open new application areas. The NIBE Group is contributing to this development.

Job Description


The successful applicant will be maintaining the NIBE brand of products around the South West of England and South Wales.

The role will primarily involve travelling to and from existing installations to carry-out warranty repairs and servicing to NIBE’s range of Ground Source, Air source and Exhaust air heat pump. All appointments are pre-arranged by our internal customer services team.

Working closely with our Technical Manager your duties will include:

  • Maintain a professional mannerism & work ethic when in customer’s properties.
  • Carry out in warranty, out of warranty & chargeable servicing & repair work.
  • Diagnose system problems and advise accordingly.
  • Write electronic reports.
  • Adhere to any health & Safety policies when in the work environment.
  • Diagnose & repair the NIBE products in an efficient manner.
  • Communication with clients and colleagues
  • Maintain your vehicle & stock to company requirements.
  • Contribute to team efforts by accomplishing related results as required.
  • Carry out from time to time such duties as shall be required by the company’s management.

  

The person

  • To be the face of NIBE when on site.
  • To have the ability to diagnose faults, repair/replace the part & get the unit in a full working order again.
  • Excellent heating system knowledge essential.
  • Excellent hot / cold water system knowledge essential.
  • Refrigeration experience / knowledge, would be of benefit but not essential.
  • Electrical experience / knowledge, understand the difference between three phase & single phase circuits.
  • Biomass experience / knowledge, would be of benefit but not essential.
  • Ability to keep a van stock of parts in an efficient manner.
  • Happy working under their own initiative.
  • Ability to deal with difficult situations when on site.
  • The willing to learn new skills.



The Benefits

  • Competitive basic salary
  • Company Vehicle
  • Pension Scheme
  • 25 Days Holiday
  • Private Health Insurance
  • Child Care Vouchers
  • Company, corporate and customer events
  • Business tools, including mobile phone, laptop, vehicle fuel card, hotel accommodation card and expenses float.

If you can meet these requirements and are interested in this post, please write enclosing a CV and covering letter to vacancies@nibe.co.uk.

Alternatively post to;  NIBE Energy Systems Limited, Unit 3C, Broom Business Park, Bridge Way, Chesterfield, S41 9QG, for the attention of Mr Robin Adderley, Sales and Marketing Director.